About AliExpress

What is AliExpress?

About AliExpress on AliExpress
Created by Alibaba.com, Launched in April 2010, AliExpress is a global retail marketplace targeted at consumers worldwide, many of them located in Russia, Brazil and the United States.
The platform enables consumers from around the world to buy directly from wholesalers and manufacturers in China and have access to a wide variety of products at competitive prices. Offering quality products at factory prices in small quantity. Your order amount can be as low as 1 item and you can pay safely using Buyer Protection service.
Currently has more than 220 overseas buyers covering countries and regions, the daily flow of overseas buyers has more than 50 million, the peak value reached 100 million; It has become the world’s largest cross-border trading platform.It’s just like another eBay, but a lot bigger.
Categories Covering Fashion clothing, Automobiles&Motorcycles, Phones Accessories, Computers, Electronics, Jewelry, Beauty,Health, Home&Garden, Bags&Shoes , Toys,Kids&Baby, Sports&Outdoors, Home Improvement.
Why buying products on AliExpress?
Smarter Shopping, Better Living!
Millions of Products: Huge selection only found here,40 categories with easy navigation.
The Best Value Online: Unbeatable prices, thousands of sellers, Free shipping on almost all products.
Secure, Easy Online Payment: VeriSign & PCI protection keep your information safe, Visa, MasterCard & local payment methods.
Buyer Protection Guarantees: Transactions protected until you confirm satisfactory delivery, Full refund if goods not delivered or not as descuibed.
Fast Shipping to Your Country: Shipping to over 200 countries and regions, Express delivery options.
Safety & Security : Keeping you safe online
If your purchase doesn’t arrive or doesn’t match the seller’s description, our Buyer Protection will reimburse you for the full purchase price of the item plus shipping costs (for eligible purchases). Your purchases are also monitored 24 hours a day,7 days a week to help protect you.
A Simple Refund Process
When you’re unsatisfied with your purchase , If you don’t receive your goods,or the goods are not received in satisfactory condition,the you can request refund, if you get agreement with the seller about the refund, you will get the money in 7〜10 days.
Method 1: Contact the Seller: You can contact the seller online directly and reach a refund agreement. Method 2: Submit a Refund Request: Submit a formal refund request to the seller through AliExpress.com. Method 3: File A Claim with AliExpress: If you are not satisfied with the seller’s solutions, you can file a claim with us.
2015“Double 11”
US Pacific Time on November 11,2015, The“Double 11” AliExpress produced 21.24 million orders, the highest recorded ,coverage to 214 countries and regions. AliExpress App in 121 countries and regions shopping App ranking are the first.
There is one among every 100 people who visited the AliExpress, which traded the top ten countries are Russia, Spain, the United States, Israel, Ukraine, Belarus, France, Chile, Britain, Canada; The top ten best-selling categories are digital 3C, clothing, sports, bags, baby, home, beauty makeup, jewelry, wigs and auto parts.
The number of goods, mainly from China reached 50 million, there are nearly 5,000 domestic businesses to participate, to become the best channel Chinese brand sea global market.
Is AliExpress reliable? Facts about AliExpress Scam. Aliexpress is a very safety online shopping platform. It’s use the same kind of feedback system as Ebay, so you can see if a seller has already made many satisfied buyers and if they are reliable. AliExpress also provided Buyer Protection that Protecting Your Purchase from Click to Delivery. They want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described. AliExpress is no risk! 100% safety! It’s not scam or fraud!
Tips to avoid fraud and spot scammers
Tip 1: Only purchase from top-rated sellers
Pay close attention to the sellers feedback information before you decide to make a purchase: a good seller will have good feedback and good reviews. These reviews are all written by buyers, so they are often a good guide to the seller’s customer care.We also recommend buying from Top Suppliers, because they achieve this rating because of buyer feedback.
Tip 2: Use the price as a guide
If the price is too good to be true, it almost always is! It is too easy to get scammed if price is your only criteria. Remind yourself when you make a decision, how can the seller offer such a low price? The answer is inevitably leads to more questions than answers… Be careful when buying name brand products! Name brand products sold at extremely low prices are mostly fakes. All name brand products are protected by their manufacturers and therefore there is almost no way to buy them at these unrealistic prices.
Tip 3: Don’t confirm delivery until you receive your order
Make sure you only confirm delivery after you have received your order and are satisfied with it. If you are requested to confirm delivery by the seller, inform them that your order hasn’t arrived. If they continue to ask you to confirm delivery, contact AliExpress. Once your order has arrived, please check them carefully before confirming delivery in My AliExpress.
How does AliExpress protect my payments?
Pay securely with your credit card without exposing your details.When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).
What payment methods can I use?
Payment Simplicity:Convenient ways to pay. You can use worldwide payment methods like Visa, MasterCard Credit Cards and Business Debit Cards. Local payment methods like Qiwi, Solo and Carte Bleu are also available. More payment options will be available on AliExpress in the future.
Buyer Protection
AliExpress want you to shop with confidence. Protecting Your Purchase from Click to Delivery.
Everyone who shops on AliExpress receives the following guarantees:
1. Full Refund. If you don’t receive your order,You will get a full refund if your order does not arrive within the delivery time promised by the seller. 2. Full or Partial Refund if the item is not as described. If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Sellers can also offer additional guarantees for their products:
1. Easy Returns. All products that are shipped domestically can be returned, as long as they are unused and in perfect condition. No questions asked! 2. Guaranteed Genuine. If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).
Who is eligible for Buyer Protection?
Only buyers who have purchased items on AliExpress.com are eligible for Buyer Protection. Any payment made directly to a seller outside AliExpress.com is not protected by us. If a seller does ask you to make a direct payment to they (e.g. via PayPal or Bank Transfer), report them to AliExpress immediately.
Current accepted payments on AliExpress.com include:Visa,MasterCard,QIWI,Western Union,Bank transfer.
You can also pay with select debit cards including:Maestro.
When am I protected by AliExpress Buyer Protection?
When the item you ordered did not arrive within the time promised by the seller.? When the item you received was not as described. When the item you received that was assured to be genuine was fake.
The following cases are not covered by Buyer Protection:
1. Fraudulent charges to a credit card. If you notice any charge to your account that you did not authorize, report it to your credit card company. 2. Orders or payments made outside of AliExpress.com. 3. Claims that an item was not delivered when the shipping company’s records show that it was. 4. Claims that an item is not as described when the seller can prove that it is. 5. Items that were delivered and are as described but the buyer no longer wants. However, if the seller offered the “Extra Returns” guarantee, you will still be protected.